Products that have been personalized or custom printed cannot be accepted for return, except in the case of a manufacturing error or product defect. A proof of your custom imprint design will be emailed for your review and approval prior to production of your order. Please note that product colors, features and attributes can vary slightly within inventory production lots and in fulfillment of your order.
All requests for exchanges or refund due to product defect or printing error must be made within 5 days of receipt of the product - - please contact us for a return authorization number. We may ask that you submit photographs of the error or defect for review prior to issuing the RA number. Any returned product must be in new unused condition and in its original packaging for an exchange for the same item, or refund.
Shipping costs are not refundable and return shipping costs are the responsibility of the customer.
Please review your personalization information before submitting your order. Check spelling, dates and names
carefully on all proofs and order summary specifications. If you have questions or concerns about custom imprinting on any item, please call us at (800) 364-6144 or email us at firstname.lastname@example.org before placing your order. We are not able to accept cancellations or changes to orders once they are placed, as they are immediately are submitted into production.
LP Marketing reserves the right to cancel any order at its discretion should the order be deemed inappropriate for language, content or material.
COLLECTION OF PERSONAL DATA
When you register or submit a form from our websites, or provide us information through email or telephone communication you may be asked for personally identifiable information. By providing such information, you consent to our using it in the manner described in this policy. You may withdraw your consent of this agreement at any time by emailing us at email@example.com, and we will destroy your personal information within five days of receipt of your request.
USE OF PERSONAL INFORMATION
LP Marketing will not sell or rent information that you provide to any third party. We may use your information to contact you with announcements that you may find useful, such as news about our current specials or modifications to the Terms of Service. The personal information that you provide allows us to process your service requests and orders, provide you access to privileged areas of the Websites, and enables us to send you email newsletters and improve the products and services that we offer. If you no longer wish to receive such information, please send an e-mail to firstname.lastname@example.org to opt out of receiving any further information from us.
Third-party services such as social media providers may also create and access cookies, which will be subject to their own privacy policies. We accept no responsibility or liability for the use of such third parties cookies. If you do not wish cookies to be placed on your PC or handheld device, they can be disabled in your web browser. The option to do so is normally found in your browser's security settings section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of secure technology systems that store customer account information and to protect data transmissions.This is not however a guarantee that such information or data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at email@example.com.